Frequently Asked Questions

How do I make an appointment?
Therapy is provided as teletherapy. To make an appointment, please contact
me at (631)256-1938 or at kelliemartinlcsw@gmail.com. If leaving or sending
a message, please let me know your full name and phone number and when
you are available for a return call.


Is therapy confidential?
In very rare cases, the law may require me to disclose information (for
example if I learn of the abuse of a child, or of a serious risk of harm to self or
others). If you choose to use insurance to pay for your therapy, be aware that
certain information may be required by the insurance company as a condition
for coverage. This might include information about symptoms and diagnosis,
and the extent of their impact on your well-being. Barring the above situations,
I will take great care to ensure that your privacy is protected.


How often will we meet?
In most cases, we will meet at least once weekly. In some situations, more
frequent or less frequent sessions may be indicated.


How long will therapy take?
The issues we will address in therapy most likely developed over the course
of a lifetime, so understanding them and affecting real change may take time.
There is no formula for determining how long a course of therapy will last, but
consistency and regularity help.

Do you accept insurance?
Some insurances are accepted we are eligible out-of-network provider for all
insurance companies. This means that your insurer will provide
reimbursement for my services if your plan includes out-of-network coverage.
Insurance often covers up to 80% of out-of-network costs after the deductible
is met, but each plan is different so check with your insurance provider.

Is there a cancellation policy?
Therapy works best when sessions are attended regularly and consistently, so
it’s to your benefit to keep appointments as they are scheduled. If you need to
cancel a session, please contact me as soon as possible, and I will make

every effort to reschedule your appointment. If you are not able to provide 24-
hours notice of a cancellation, you will be billed for the session.

Book an appointment with Kellie.